Delegate your e-commerce operations and focus on growth
E-commerce operations are too far from your core business
We manage your e-commerce operations with expert teams embedded in your rituals and aligned with your business vision.
30
%
average savings on operating costs by outsourcing e-commerce management to a specialized partner.
What we do for your delegation
Core team setup
A multi-disciplinary Horrea team, integrated with or operating alongside your organization.
Shared management
Weekly check-ins with business, marketing, and operations KPIs.
Clear governance
Defined roles, seamless coordination, and fluid governance.
Replicable deliverables
You retain knowledge, ownership—and the ability to scale.
What our experts do for you
An approach to secure, accelerate, and industrialize your migration to Shopify Plus, to make it a structuring lever for your digital growth.
01
Overall management & coordination
Senior e-commerce project leadership
Shared governance with your internal stakeholders
Tracking of key business, marketing, and supply KPIs
02
Technical & platform management
Maintenance and enhancement of your e-commerce platform (Shopify Plus, Salesforce, Magento, etc.)
Coordination with your tech partners and integrators
Monitoring scalability, performance, and security
03
User experience & content
Continuous UX/UI optimization
Integration and management of your e-commerce content
Creation of campaigns, landing pages, product pages, etc.
04
Customer relations & CRM
Setup and management of CRM / marketing automation tools
Handling or supervising digital customer service
Activating retention and upsell cycles
05
Acquisition & performance marketing
Operational management of SEA, SEO, CRM, and social media
Multichannel commercial campaign planning
Budget allocation recommendations focused on ROI
06
Logistics & operations
Daily monitoring of logistics flows, carriers, and stock
Coordination with warehouses and supply partners
Reporting and incident alerts
Why choose Horrea ?
Certified Shopify teams
E-commerce, CRM, UX, and performance experts who deliver fast, efficiently, and with impact.
Smooth, Structured Management
Weekly check-ins, clear KPIs, shared governance. You keep the vision—we own the execution, with a focus on efficiency, not complexity.
Business-Oriented Team
Every action is designed to create value: cost reduction, improved retention, faster time-to-market.
Any questions?
Do we need to be on Shopify Plus to work with you?
No. We work across Shopify, Magento, Salesforce Commerce Cloud, PrestaShop, or any stable CMS. As long as your e-commerce stack is solid, we can implement effective delegation.
Can we outsource only part of our operations?
Yes. You can delegate a specific scope—acquisition, CRM, logistics, or commercial animation. We tailor our model to fit your organization and priorities.
What kind of team do you deploy on your side?
We assemble a custom senior team: e-commerce manager, traffic manager, UX designer, CRM/content/logistics specialist—led by an experienced account director.
What are the concrete benefits of delegation?
You gain focus, responsiveness, and performance. Our clients reduce management costs by up to 30% while accelerating the execution of digital initiatives.
Do we remain decision-makers within the organization?
Absolutely. You keep strategic control, tool access, and decision validation. We help you lead without bearing the operational load.
How is the mission monitored?
We implement clear governance: weekly rituals, shared dashboards, monthly reporting, and strategic committees. You have real-time performance visibility.
What’s the lead time to start a mission?
On average 2 to 4 weeks—just enough to define scope, handle handover, and sync tools. In urgent cases, we can activate a team faster.
Can you support us long-term?
Yes. We handle both short-term and ongoing engagements. Once the delegation is in place, we ensure lasting support and continuous improvement plans.
Is our e-commerce stack compatible with your teams?
Very likely. We master leading platforms and tools: Shopify Plus, Magento, Salesforce, Klaviyo, GA4, PIM, OMS… Our experts integrate quickly with your environment.
Do you handle advanced technical environments?
Yes. We’re used to complex stacks: headless architectures, interconnected systems (PIM, ERP, OMS), multi-market flows… Our strength lies in on-the-ground expertise—no empty promises.